thread/539/where-download-ghostnote-working-version (24457 kbytes) 2.2.0 Version Sierra PEO1N_GHOSTNOTE_2_2.1.3.TAR.GZ List of videos 12 7.1 How to get employees to. Creating a Customer Support Site with ScreenSteps 2 6.1 Creating a Customer Support Site with ScreenSteps 6.2 Adding context sensitive support to your application using ScreenSteps 7. Macpkg.icu?id=23674&kw=OIKIF0.SCREENSTEPS.4.0.5.TAR.GZ (34019 kb) 5.5 Transferring your client's processes to ScreenSteps: The first 30 days for Business Process Outsourcers 6. Recomended to iMac OIKIF0.SCREENSTEPS.4.0.5.TAR.GZ Recomended on 10.13.4 VERSION-4.0.7-SCREENSTEPS-DXE.ZIP Updated to Mac Pro stBmoN-4.0.4-ScreenSteps.pkg The published price is the per-month cost of a subscription. This way, you're encouraging self-service among your customers and improving efficiency on both sides. Further, it allows you to build a knowledge base for easy organization and maintenance. ScreenSteps enables you to create visual user documentation, including articles, how-to guides and manuals. In turn these assets enhance enablement tools and speed customer and employee onboarding. The creation and maintenance of user documentation becomes a simple process with ScreenSteps. Help customers successfully use your product by providing better learning resources. With ScreenSteps you can create a knowledge base your customers love. I don't even need to integrate it so much into web sites, just want to use it to make documentation that is simple, consistent, fast, concise and easy to update/modify.īut getting in the door $2500/yr for small business doesn't work.Utilities Blue Mango Learning Systems, LLC Desktop ScreenSteps 34714 KB I mean, I could probably sell it to a whole company based on using the software to make awesome, quick documentation and then have different departments ask me what I use and then teaching them to use screensteps. I had confidence that I could use my own screensteps instructions to give to others or re-read when I forgot the 20 steps it took to get adobe enterprise integrated into the active directory domain!Ĭould we get a $300 version with 5 contributors? Screensteps put me on steroids and I was able to use just one program instead of three and maintain consistency throughout documentation and created documents that were clear to both end users or other IT people for the back end tasks that I had to learn for the first time on a daily basis. Just so you know, I'm super quick with screenshots (Windows shift + S), paste to mspaint, markup image, copy/paste to word doc. I could put together complicated documentation for processes complete with screenshots, consistent numbering of steps, easy to use inserts of images, text, number bubbles. Kommentare: Once set up, it works great, works fast, love it, wish I could afford it for my current company, I'd buy it in a heartbeat! Some parts are technical and difficult in initial setup, the support is good though, definitely need an IT person doing the set up.Įase of use. I'd never bother with the desktop application again. I wish there were an integration that would allow me to use SnagIt to capture screenshots and insert them directly into the web-based editor. It does have a built-in screen capture tool, but the capture options are limited compared to tools like SnagIt. ScreenSteps' desktop application is a little buggy and feels outdated, even if it's not. When major changes happen, such a big update to a software's UI, this can mean updating thousands of screenshots across hundreds of articles - with no easy/efficient means to do so. ScreenSteps works equally well in both situations, for both products.īecause it's so easy to create ScreenSteps articles, and because articles are written in bite-sized pieces, you can quickly end up with hundreds of pages of content that need to be maintained. Two of these products require very different site settings (one is open to the public, the other is private and for customers only) and are developed by very different teams with very different communication styles. As my company's sole technical communicator, I run multiple ScreenSteps sites for different products. To use the ScreenSteps app for Microsoft Teams you must have a current ScreenSteps account with a plan that includes support for the integration. ScreenSteps is also loaded with useful features that can be flexibly incorporated into a team's documentation process. Other than the amazing customer support? ScreenSteps does exactly what it says it does - it enables teams to write beautiful, professional-looking online help documentation, FAST.
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